Experience &
Experience &
Service
Service
DESIGNER
DESIGNER
Award-winning, hands-on designer who shapes strategy, solves complex problems, and delivers accessible, high-impact experiences.
ShowReel of my work
Selected
Selected
WORK
WORK
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Clients
Clients
about me
about me
currently working at blueegg
let’s works together


BIO
👋 Hey, I’m Eoin (Owen), a senior experience and service designer based in Sydney. I help teams navigate ambiguous problems and turn them into experiences that are simple, intuitive, and human.
Over the past four years, I’ve led teams designing multi-touchpoint services, websites, and portals. I leverage curiosity, visual thinking, and rapid prototyping to deliver solutions that reduce risk and make a real impact.
👋 Hey, I’m Eoin (Owen), a senior experience and service designer based in Sydney. I help teams navigate ambiguous problems and turn them into experiences that are simple, intuitive, and human.
Over the past four years, I’ve led teams designing multi-touchpoint services, websites, and portals. I leverage curiosity, visual thinking, and rapid prototyping to deliver solutions that reduce risk and make a real impact.
Passion project
Supporting farmers in Nepal to become self-sufficient with biochar production.
View project
Years of UX/UI Experience
Years of UX/UI Experience
Years of UX/UI Experience
Clients
Clients
Clients
Client projects
Client projects
Client projects
experience
experience
2017 - PRESENT

blueegg
2024 - Present
Senior UX/UI Designer
blueegg is a renowned research and design agency specialising in experiences and services, serving as a strategic partner to Australia’s most trusted enterprises.

blueegg
2024 - Present
Senior UX/UI Designer
blueegg is a renowned research and design agency specialising in experiences and services, serving as a strategic partner to Australia’s most trusted enterprises.

blueegg
2024 - Present
Senior UX/UI Designer
blueegg is a renowned research and design agency specialising in experiences and services, serving as a strategic partner to Australia’s most trusted enterprises.

Mater Hospital
2022 - 2023
Interaction & Service Designer
The Mater is one of the largest hospitals in Ireland with Dublin University as its academic partner.

Mater Hospital
2022 - 2023
Interaction & Service Designer
The Mater is one of the largest hospitals in Ireland with Dublin University as its academic partner.

Mater Hospital
2022 - 2023
Interaction & Service Designer
The Mater is one of the largest hospitals in Ireland with Dublin University as its academic partner.

craftpak
2017 - 2021
product designer
Craftpak is a leading packaging manufacture,trusted by global brands creating memorable unboxing experiences.

craftpak
2017 - 2021
product designer
Craftpak is a leading packaging manufacture,trusted by global brands creating memorable unboxing experiences.

craftpak
2017 - 2021
product designer
Craftpak is a leading packaging manufacture,trusted by global brands creating memorable unboxing experiences.

APPROACH
HOW I WORK
HOW I WORK



01
Confident decision making
I use research as a strategic decision-making tool, not a phase. I lead pragmatic, context-led research that balances user insight with time, budget and risk - synthesising complexity into clear, actionable direction that aligns stakeholders and unblocks confident design decisions.
01
Confident decision making
I use research as a strategic decision-making tool, not a phase. I lead pragmatic, context-led research that balances user insight with time, budget and risk - synthesising complexity into clear, actionable direction that aligns stakeholders and unblocks confident design decisions.
01
Confident decision making
I use research as a strategic decision-making tool, not a phase. I lead pragmatic, context-led research that balances user insight with time, budget and risk - synthesising complexity into clear, actionable direction that aligns stakeholders and unblocks confident design decisions.
02
Mapping complexity
As a visual problem solver, I lead sense-making by mapping and visualising systems and concepts. These artefacts align teams quickly, surface hidden needs, and nudge users and stakeholders toward a shared future - turning ambiguity into clear next steps.
02
Mapping complexity
As a visual problem solver, I lead sense-making by mapping and visualising systems and concepts. These artefacts align teams quickly, surface hidden needs, and nudge users and stakeholders toward a shared future - turning ambiguity into clear next steps.
02
Mapping complexity
As a visual problem solver, I lead sense-making by mapping and visualising systems and concepts. These artefacts align teams quickly, surface hidden needs, and nudge users and stakeholders toward a shared future - turning ambiguity into clear next steps.
03
AI embedded workflow
I embed AI as a collaborative tool within my design workflow—not a decision-maker or replacement for craft. I use it to accelerate research, explore ideas rapidly and prototype early, creating space for stronger judgement, earlier stakeholder alignment and higher-quality outcomes. Design rigour, empathy and accountability remain human-led.
03
AI embedded workflow
I embed AI as a collaborative tool within my design workflow—not a decision-maker or replacement for craft. I use it to accelerate research, explore ideas rapidly and prototype early, creating space for stronger judgement, earlier stakeholder alignment and higher-quality outcomes. Design rigour, empathy and accountability remain human-led.
03
AI embedded workflow
I embed AI as a collaborative tool within my design workflow—not a decision-maker or replacement for craft. I use it to accelerate research, explore ideas rapidly and prototype early, creating space for stronger judgement, earlier stakeholder alignment and higher-quality outcomes. Design rigour, empathy and accountability remain human-led.
Testimonials
Testimonials

Oct 2024
Eoin was a highly valued member of our team. He is an exceptionally talented designer with a remarkable work ethic and a great team player.

Siobhan Manning
Service Innovation Lead

Aug 2022
Eoin brings a great attitude and curiosity. He's detail-oriented and a strategic thinker which greatly enhanced our product offering during his time here.

MIchael O'Dwyer
Head of Sales

Sept 2025
I’ve had the absolute pleasure of working with Eoin. He is an extremely talented designer who leads high-stakes, evolving problem spaces with clarity. Any team would be lucky to have him!

Zoe Lamond
UX Designer

Oct 2024
Eoin was a highly valued member of our team. He is an exceptionally talented designer with a remarkable work ethic and a great team player.

Siobhan Manning
Service Innovation Lead

Aug 2022
Eoin brings a great attitude and curiosity. He's detail-oriented and a strategic thinker which greatly enhanced our product offering during his time here.

MIchael O'Dwyer
Head of Sales

Sept 2025
I’ve had the absolute pleasure of working with Eoin. He is an extremely talented designer who leads high-stakes, evolving problem spaces with clarity. Any team would be lucky to have him!

Zoe Lamond
UX Designer

Oct 2024
Eoin was a highly valued member of our team. He is an exceptionally talented designer with a remarkable work ethic and a great team player.

Siobhan Manning
Service Innovation Lead

Aug 2022
Eoin brings a great attitude and curiosity. He's detail-oriented and a strategic thinker which greatly enhanced our product offering during his time here.

MIchael O'Dwyer
Head of Sales

Sept 2025
I’ve had the absolute pleasure of working with Eoin. He is an extremely talented designer who leads high-stakes, evolving problem spaces with clarity. Any team would be lucky to have him!

Zoe Lamond
UX Designer

Oct 2024
Eoin was a highly valued member of our team. He is an exceptionally talented designer with a remarkable work ethic and a great team player.

Siobhan Manning
Service Innovation Lead

Aug 2022
Eoin brings a great attitude and curiosity. He's detail-oriented and a strategic thinker which greatly enhanced our product offering during his time here.

MIchael O'Dwyer
Head of Sales

Sept 2025
I’ve had the absolute pleasure of working with Eoin. He is an extremely talented designer who leads high-stakes, evolving problem spaces with clarity. Any team would be lucky to have him!

Zoe Lamond
UX Designer

Oct 2024
Eoin was a highly valued member of our team. He is an exceptionally talented designer with a remarkable work ethic and a great team player.

Siobhan Manning
Service Innovation Lead

Aug 2022
Eoin brings a great attitude and curiosity. He's detail-oriented and a strategic thinker which greatly enhanced our product offering during his time here.

MIchael O'Dwyer
Head of Sales

Sept 2025
I’ve had the absolute pleasure of working with Eoin. He is an extremely talented designer who leads high-stakes, evolving problem spaces with clarity. Any team would be lucky to have him!

Zoe Lamond
UX Designer

looking for impact?
Look no further! I'm here for it.

looking for impact?
Look no further! I'm here for it.

looking for impact?
Look no further! I'm here for it.

looking for impact?
Look no further! I'm here for it.





